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FAQ

  • Do you have showers?
    Yes, our showers are fully stocked with shampoo, conditioner, and body wash.
  • What classes do you offer?
    We offer five class concepts. Find out more about each class here.
  • What do I need to bring to a class?
    Just bring yourself, a water bottle, and wear suitable clothing and trainers.
  • Can I bring my bike?
    No, bikes aren’t allowed inside due to space and fire safety. However, there’s a bike lock space outside Coffee House opposite the studio.
  • Where is Train Yard located?
    Train Yard is in Clapham North, under the railway arches on Lendal Terrace. The closest station is Clapham North Underground (less than 2 minutes walk), with Clapham High Street (Overground), Stockwell (Victoria Line), and Clapham Common (Northern Line) nearby.
  • Do you have towels?
    Yes, we provide complimentary shower and sweat towels.
  • Do you have a class schedule?
    Yes, you can find it here or download our app (Train Yard SW4) on Apple or Android for the full schedule.
  • Can I train if I’m pregnant?
    Congratulations! Yes, you can attend our classes. Please consult your doctor first and inform the instructor at the beginning of the class so they can adjust exercises for you
  • Do you have water?
    We’re plastic-free, so we don’t sell plastic bottles. However, we have a water fountain for refills and sell reusable Train Yard bottles.
  • Do you have changing facilities?
    Yes, we have both male and female changing facilities.
  • Are you dog friendly?
    Casper, our gym dog and team member, is here most days, so whilst we are very dog friendly, we ask you not to bring your own dogs to the studio. This is mainly because of space but also to ensure the classes are not disrupted and Casper can chill in peace.
  • Do you have any classes for beginners?
    Yes, all our classes are suitable for all levels. We can adjust exercises to match your ability, and we pride ourselves on being inclusive.
  • How do I book a class?
    The best way is through our app (Train Yard SW4) on Apple or Android.
  • How do waitlists work?
    If you join a waitlist, you’ll be added to the class if a spot opens up. Make sure you have credits available; otherwise, you’ll be emailed to confirm your spot.
  • How far in advance can I book a class?
    With a class pack, you can book 30 days in advance; with a membership, 40 days. Classpass bookings open one week prior.
  • How much is a membership?
    Find all our membership prices here
  • Can I pause my membership?
    Yes, you can pause your membership for up to three months if you’re away for a month or more.
  • How will I be billed?
    You’ll be billed monthly from your sign-up date. It’s a rolling subscription and will be taken automatically.
  • What’s your minimum membership term?
    Our minimum term is three months, then it’s a rolling contract.
  • Can I carry my membership credits over to the next month?
    No, credits renew at the beginning of each billing cycle and don’t carry over.
  • How do I end my membership?
    You can cancel anytime after three months by emailing hello@trainyardgyms.co.uk with your desired cancellation date.
  • What happens if I’m late for a class?
    There’s a five-minute grace period, but after that, you can’t join the class for health & safety reasons.
  • What happens if I don’t show up to my booked class?
    You’ll be charged a £12 no-show fee. If you have a class pack or 8-credit membership, you’ll also lose a credit.
  • What is Train Yard’s cancellation policy?
    Members (Unlimited & 8 Class) can cancel for free up to 10 hours before the class. For class packs, it’s 12 hours. Late cancellations incur an £8 fee. You can move your booking to another class that day if you email at least two hours before your original class.
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